Services

PiyaSol works closely with its clients and enable them to leverage technological solutions to expand their business and improve their bottom line.

PiyaSol offers a comprehensive portfolio of services in IT and High Tech industry. Our employees come with rich technology & domain expertise, and have great credibility in serving our clients.

We leverage End-to-End, process-based approaches and methodologies to address key business priorities – such as cost competitiveness, differentiation and growth – by improving the key processes underlying these issues.

Our focused service offerings are:

  1. IT Consulting

  2. Application Development

  3. Product Development

  4. Testing/Quality Assurance (QA)

  5. Cloud Infrastructure & Database Management

  6. Maintenance and Support

  7. Staff Augmentation

1. IT Consulting

We deliver practical advice and high-performing solutions by leveraging our industry knowledge and technology expertise. We create strategies that transform enterprises by aligning IT strategy and priorities to their business objectives.

PiyaSol guides businesses through the definition, deployment, and governance of their enterprise and domain architectures, while systematically analyzing change drivers to connect business requirements to adequate IT capabilities. Our holistic approach to IT Architecture encompasses multiple dimensions: business architecture, information architecture, application architecture, technical architecture, implementation architecture, and operations architecture.

Using expertise and insight gained from engagements with global market leaders, PiyaSol delivers result-oriented solutions to facilitate business IT alignment, value maximization, while making organizations compliant and secure. To ensure increased accountability, agility and improved business results, IT Strategy and Governance frameworks help organizations govern and manage priorities, people and processes and run IT like business.

We have a clear perspective: IT is not merely a cost but a critical contributor to the business, focused on improving business value and performance. Our professionals are experienced with bold, value-creating approaches to IT, bringing boardroom-relevant criteria to IT investments and helping high-performance businesses to improve operating results.

Based on our experience our approach has evolved. We give the best because we believe in the best.

  • Effective knowledge and resource usage for optimal turn around time.
  • Work closely with our clients to understand exactly what they want to accomplish and recommend various alternatives, for best value.
  • Recruiting the best IT talent for delivering the best.
  • Expert teams specialized in specific domain knowledge to provide best consulting.

PiyaSol Strengths

PiyaSol Technology Consulting is uniquely geared to bridge the gap between an organization’s existing IT capabilities and its vision for high performance. We have:

  • Experience: Extensive experience of successfully delivering large-scale IT transformation projects.
  • Right resources: Drawn from all technology practice areas, our professionals bring deep experience, an understanding of business systems and an innovative approach that mitigates risk and keeps costs manageable.
  • Complete approach: We focus on solving IT problems, we incorporate strategy, technologies, processes, people, IT operations and governance. By analyzing improvement opportunities across the IT landscape, we help clients implement solutions that will deliver benefits for years to come.
  • Technical Knowledge: Our professionals bring deep technology consulting skills, proven methodologies and insights that collectively help our clients hit their cost and performance goals.
  • Global reach: We can bring global resources and deep technical knowledge to bear 24 hours a day, 7 days a week, around the world.

 

2. Application Development

We develop and build business-critical applications that satisfy the unique challenges of your enterprise. We understand your business.

The ability to respond to changes quickly and efficiently is critical to the success of any organization. Businesses are putting increasing pressure on their Enterprise IT organizations to keep pace with the accelerating demands of the marketplace. As application platforms evolve, IT organizations face unprecedented complexity at a time of significant cost and performance pressures.

New engagement models are required to support an application landscape that is ever-increasing in size and complexity. These engagement models and competencies have to address the seamless transitions between development, quality assurance and support. PiyaSol can help IT organizations to:

  • Map out development, quality and support needs across a diverse set of technology platforms and models.
  • Utilize leading tools and approaches to tackle complex development and integration tasks without disrupting the existing production landscape
  • Provide roadmaps and specific approaches to modernize or transform current business applications
  • Provide dedicated expertise through a mix of onsite/nearshore/offshore teams to extend the capacity and expertise of the internal IT organization, at a significant cost and time to market advantage

PiyaSol Strengths

Working with the best industry experts, business analysts, and architects work with business owners and stakeholders to capture, formalize and assess project requirements, and identify critical needs of your project. The focus on understanding your business, environment and infrastructure, allows us to offer optimal solutions that are consistent with your IT and business strategies.

  • Using right information: Our direct product development experience helps us understand the foundation of your IT infrastructure and tools, while providing you with access to a broad range of technology skills. Our deep understanding of enterprise application integration (EAI), service oriented architectures (SOA), master data management (MDM), and other key components enables us to design solutions well integrated into the enterprise landscape.
  • Methodology: Our methodologies for learning IT systems in operation and extracting knowledge and business rules from legacy and undocumented code. We document our findings and help create efficient maintenance and/or incremental migration/re-engineering strategies without disrupting your production processes which depend on these legacy applications.
  • Experience: PiyaSol’s portfolio of project management tools and our Global Delivery Ecosystem provide complete transparency into our development process. Coupled with progress reporting and risk management practices, these tools ensure that you have full visibility into the progress and dependencies on every project – thus minimizing risks throughout the entire SDLC process. We map development metrics to business KPIs and provide SLAs that guarantee continuity and performance.

3. Product Development

Product development and production may be carried out at different geographic locations, which require communication and coordination of the activities. The competitiveness of companies relies to a high degree on their abilities to benefit from the increased globalization.

PiyaSol Strengths

PiyaSol roots are in Production & Product Development Outsourcing (PDO), refined through long term engagements with major Independent Software Vendors including Oracle, Microsoft, Novell and SAP. Whether new product development, technology uplifting/re-engineering, or just a proof of concept to visualize a new idea, our experience of building products for many of the world’s top software companies, as well as numerous emerging technology companies and start-ups, uniquely positions us to address the specific demands of your PDO initiatives.

  • Our PDO engagements run across the full spectrum of product development from initial R&D, to core engineering, extension, iteration and support.
  • Tools and processes for maximum transparency and productivity, we can become a true extension of your in-house team, as well as a partner in your product innovation.
  • PiyaSol development centers in CEE leverage the scientific and intellectual potential that helps business go global with confidence.

4. Testing/Quality Assurance (QA)

PiyaSol helps organizations worldwide achieve business transformation through Software Quality Excellence.

Our client-focused methods and standardized QA processes have evolved from best practices, tempered by hundreds of real-world QA engagements. Our solutions are tailored to meet your needs and are designed to achieve tangible results.

Our QA & Testing methods focus on the prevention and early detection of defects, as well as the traditional method of testing for defects at a later stage. This proactive approach allows you to reduce your Total Cost of Quality (TCOQ) and thereby, Total Cost of Ownership (TCO).

We provide Test Consulting and Strategy, Performance Engineering and Automation. Synonymous with testing best practices, our Testing Center of Excellence focuses on incorporating proven testing processes, scalable strategies and effective governance that facilitate clients to achieve competitive advantage.

QA testing results in the following business benefits through zero defect delivery and 100% customer satisfaction in consistent years

  • Reduction in production defects by 80% with more than 99% test effectiveness
  • Major reduction in testing cycle
  • Increase in productivity of 70%
  • Faster time to market
  • Reduced operational costs

 

PiyaSol Strengths

  • Strategic Test Process Consulting
  • Innovative Solutions and Frameworks
  • Core focus on Technology based Testing
  • Domain leadership – BFSI (Banking, Financial Services and Insurance), T and T (Travel and Transportation), Manufacturing, Healthcare and Life Sciences
  • Approach, People and Technology (APT) methodology adopted for better performance and enhanced customer satisfaction
  • Global delivery model with 365 x 24 x 7 support

 

5. Cloud Infrastructure & Database Management

Infrastructure Management Services that enable our clients to reduce IT overheads and improve their efficiencies while gaining access to a range of skills at a minimal cost.

With enriched experience in Industry standard Infrastructure Management tools such as Network Monitoring, Server Monitoring, Application Monitoring, IP Traffic Metering and Profiling and Service Desk tools, we can bring on to your desk not just real time information on the incidents, alerts and events but also efficient responses and resolution to all events and breakdowns.

We provide end to end services that operate, maintain and monitor your IT infrastructure and cover the entire span of IT Infrastructure right from application management to storage management. Our services help our clients in mitigating risks; optimize their IT infrastructure, gain access to niche skills improve response-times and improve their business efficiencies.

Being versatile in Application Systems Management (ASM) and Infrastructure Services (IS) we help organizations to maximize their productivity while both embracing new business requirements and ensuring that applications can run at peak performance with minimum downtime. Tighter integration with Development, Testing and Maintenance, private and public clouds, and mobile infrastructures can increase the needed staff qualifications and raise the IT investment required for success. Combined, these factors can bring many new complexities to what many consider to be the most mature and stable area of outsourcing.

Database Management

Organizations across the world aim to manage their data stores or databases in a more granular and effective manner. More often, all organizations consider and manage databases as a different silo in their IT management portfolio. In this era of hyperactive competition, organizations need to ensure that their databases are up round the clock and are scalable to handle unforeseen loads.

Having extensive experience in managing complex database deployments across the world. With inherent ability to manage IT Infrastructure covering servers and networks, each database incident, event and alarm is thoroughly checked against the performance issues in all other connected IT Infrastructure elements. Our competency provides a single stop solution for our clients who want to analyze the database in totality along with all other IT Infrastructure elements.

Database Management Services

  • 24/7 Database monitoring and support
  • Remote database administration and support services
  • Database performance tuning
  • HA – RAC and dataguard support services
  • Database migration services
  • Backup and recovery services

 

PiyaSol Strengths

Application and Infrastructure Management Group provides an integrated set of services covering the entire end-to-end lifecycle:

  • 360 degree view of application management and infrastructure
  • Increased responsiveness with optimized MTTR
  • Centralized capacity and availability monitoring and management
  • Rigorous change management and consolidated configuration
  • Integration with Application Maintenance and Support providing Level 2+ and Level 3 services

 

6. Maintenance and Support

Providing Maintenance and support which does not compromise in technical excellence and thought leadership.

 

As the role of technology in business changes from business enabler to business transformer, the range and complexity of systems and the dependence on them will only increase. Today’s IT organizations must address the need for stability, performance and functionality across an ever-increasing range of legacy, hosted and proprietary systems – and to do so in a way that unlocks system potential without additional cost burdens.

Today’s support challenges demand new models that are not based on resource numbers alone. Teams now need to have a deep understanding of the business, of the ERPs and packaged solutions in play, of ITIL and Agile processes, and of the industry best practices. They also require a deeper level of integration with the right Infrastructure, Development, and Testing teams.

Support requirements at this level are as much about increasing productivity as they are about maintaining/improving the quality of services. While classic SLA models track request-to-resolution metrics, they no longer provide enough actionable value to organizations. Next generation support is moving toward integrated development-test-support KPI environments designed to both track and improve results simultaneously.

PiyaSol Strengths

With a dedicated Support & Maintenance department, we have significant and direct experience in the support and maintenance of complex applications, platforms, and solutions.

Our experience has taught us that, to be successful, a support program must:

  • Maintain a well-balanced team of talented and experienced engineers who are professional, easy to work with and strong communicators.
  • Utilize a comprehensive set of tools covering all stages of application support and maintenance, configured and integrated with our clients’ tools.
  • Follow reliable processes, policies and procedures so that resources can be added smoothly, requests, incidents, and tasks can all be performed and tracked closely, and key metrics/SLAs can be continuously monitored and refined.

 

7. Staff Augmentation

We provide competitively priced, Staff Augmentation solution that allows access to a vast pool of technical resources.

Our delivery model and recruiting technology are the main reasons for our success, and client relationship with PiyaSol is further differentiated by our:

  • Dedicated account team structure
  • Excellence in technology recruiting
  • Established systems and processes
  • Onsite, offsite, and offshore staffing

Our dedicated team of individuals understand the kind of resources you need for each project, and will deliver the right people in a timely manner. We’ll draw from your local market in the U.S. and we’ll recruit under the most advantageous terms for your organization.

 

PiyaSol Strengths

We focus on Staff Augmentation to provide following advantages to a business.

  • Fast Mobilization: Easy and fast mobilization of skilled and niche resources
  • Increased Flexibility: Flexibility in Ramping up and down of resources, Staff levels can be managed to be at productive levels all year.
  • Reduced Cost & Overheads: Savings on HR, Administration Cost, Staff costs, such as healthcare, insurance, taxes and benefits.
  • Effective & Easy Recruitment: The practice benefits by making one call and having staff sent that is ready to work
  • Balance: Quality goals with budgetary realities.
  • Reduced Training Cost: As they are pre-screened for the necessary skills, limited training is needed before the new employee becomes productive.
  • NO Payroll Processing: No need to process payroll for the temporary staff or generate yearend tax documents.